Frequently Asked Questions

General

What is the Used Brewery Equipment Marketplace?

The Used Brewery Equipment Marketplace, (UBE) is an e-commerce platform for buying and selling used and new professional brewery equipment. The marketplace provides equipment listings that are available for purchase through the site. Our experienced account representatives are also available to assist you in your search. On the marketplace, you may negotiate the price for a listing at any time using the “Make an Offer” feature. This feature will immediately notify the seller of the pending offer. Sellers may be dealing with multiple offers at one time, and it is up to the seller to choose the buyer’s offer.

How do I register?

From the UBE home page, click “Create Free Account” in the upper right hand corner of the screen or click here. Using your email address as your username, the registration form will ask for your company name. Please use the exact company name that is on your company’s W-9 or corporate return. Verify your company’s address, fill in appropriate boxes, then click submit. A credit card is not required to create a member account.

What can I do without registering?

You are able to view all the items available in the marketplace, however you will not be able to make an offer or communicate with sellers. Registration is required to buy or sell products in the marketplace.

What if I forget my username/password?

If you forget your username or password, click here, enter your email address and we will email you your account information. If you forget your email address, please contact here.

Sellers

How to Sell: Click Here

How do I sell my equipment?

Selling on UBE is fast and easy.  Create a free member account here. 
With an account, you have two options for selling. You can:
1. Self-post your equipment on UBE by clicking here. Use our simple self-posting feature to quickly list your brewery equipment.
2. Use UBE “Sell it for you” service by clicking here. 
If you need help with bulk uploading or more services, click here and we will help you.

How much does it cost to sell items?

For the seller, there is no cost to list equipment. Upon purchase, a buyer's total includes an industry-standard "buyer’s premium" of 18%. This small fee is added to the sale price of each item, and covers the sale, marketing and platform costs of the marketplace.

How do I know if buyers are looking for specific equipment?

UBE's Most Wanted page lists high demand equipment that is not currently available on the marketplace. If you are looking to sell any equipment that matches our Most Wanted page, please contact us here. View and search our current Most Wanted listings by clicking here.

Where can I find my item inventory and record of past sales?

Your inventory items are in the My UBE section of the site. Past equipment sales can be viewed in the My UBE > Selling section of the Marketplace. The sold equipment will be located under the history category at the bottom of the page.

Why are weight and dimensions accuracy so important?

Unless otherwise defined in the Offer Conditions, Buyers pay for shipping based on the weight and dimensions provided in the listing specifications. Incorrect weight or dimensions may result in a surcharge for the seller to compensate for any additional unanticipated shipping costs.


Buyers

Ready to Buy? Click Here

Do I need a member account to buy?

Yes. A member account confirms that you are a commercial brewer and intend to purchase equipment for use in a brewery. It also provides the basic information needed to place offers on marketplace items. 

To create a member account, click the “Create Free Account” in the upper right-hand corner of the UBE home page, or click here. Using your email address as your username, the registration form will ask for you company name.  Please use the exact company name that is on your company’s W-9 or corporate return. Verify your company’s address, fill in appropriate boxes, then click submit. A credit card is not required to create a member account.

How can I filter and search for equipment?

There are various ways to filter and search equipment. Search for equipment using the Equipment Search box found in the header of the site.  Our Equipment Search allows you to search for equipment by category of equipment and any word that would have been used in the title of the listing.
You can filter by using the “filter by categories” feature on the left side of the page.

This permits user the ability to filter by:
•    Used or New Equipment
•    Equipment Categories and Sub-categories
•    Date Added to the Marketplace
•    Price Range
•    Location: State or Province

Can I view all listings by one Seller at once?

Yes. When browsing the marketplace page, choose a listing that has “Member’s Other Listing” under the View Listing button. This link will allow you to view all listings by that Seller at once. Combining offers from the same seller can lower your shipping costs.

How do I keep track equipment of interest?

UBE has a feature called “My Watchlist”. The Watchlist allows members to tag items and track their availability. The Watchlist can be used by Buyers and Sellers to consolidate all items of interest. To manage your Watchlist, click on “My Watchlist” in the header of any site page.

Am I able to retract or change an offer once it has been placed?

No. Once an offer is submitted, you are unable to remove or modify the offer. If you made an offer in error, please call us to assist you.

What is an “auto-reject” minimum price?

The "auto-reject" minimum price is determined by the seller and will automatically reject any offers below a minimum price.

How will I know if another member offer is accepted over my offer?

You will receive an email notification.

I don’t see what I am looking for, how can I request a specific piece of equipment?

Our “Most Wanted” feature lets you add requested equipment to the Most Wanted equipment listing. We market this list to help our members find brewery owners who want to sell the requested equipment.

Can I see only the equipment recently posted to the Marketplace?

Yes. You can filter the equipment posted to the Marketplace. Use the filter in the category column to filter by day, week month or year.

How can I view and pay my invoices?

Your invoices are sent electronically via email and can be viewed from the My UBE section of the Marketplace. If you have outstanding invoices to pay, a "Pay Invoices" yellow banner notice will show below the header of the site. 
Electronic funds are the preferred method of payment. Other methods of payment slow the payment and shipping process. The additional accepted forms are check and credit card. Transactions greater than $5,000 will be processed through our integrated Escrow.com partner service.

How can I view my past purchases?

Past purchases can be viewed in the My UBE > Buying section of the Marketplace. Past purchases will be listed under the history category at the bottom of the page.

How do I make an Offer?

Making an offer is easy. You must have a active member account on UBE and logged into that account. On an equipment listing page, click the “View Listing” button. On the item detail page, click the blue “Make an Offer” button.

How do I pick up my purchase?

Once your payment by the buyer for an item has successfully been processed, an email will be sent to you with the seller contact information and equipment address. If the offer requires you to pick up the equipment, a UBE customer support team will call you and the seller to arrange an inspection date and pickup. UBE will email you an item Release Form. Send back the Release Form to UBE once the equipment has been inspected and released from the seller.
If the seller is shipping your purchase, the shipping delivery receipt and Release Form sent to the buyer via email will finalize the sale.

How much time do I have to pick up my equipment from the seller's location?

All items purchased must be SCHEDULED for pick up within five (5) business days from receipt of payment, unless given specific written permission by the seller and UBE to extend that time. If the buyer has not made arrangement to pick up the item in that timeframe, the buyer will be subject to additional storage charges that must be paid before the buyer picks up the purchased items. UBE also reserves the right to cancel the sale if the item has not been scheduled for pick up within fifteen (15) business days from the receipt of payment. Furthermore, unless previous written arrangements have been agreed upon with the Seller, UBE reserves the right to cancel the sale if an item has not been physically removed from the Seller's property within thirty (30) days or as posted in the Listing from the receipt of payment. In such case, UBE will consider the equipment to have been abandoned as outlined in the Abandonment Policy (please refer to Terms and Conditions of Sales: Abandonment Policy for additional information).

Can I inspect the item?

UBE can coordinate your inspection and pickup (may not apply to all items). If the item is not as presented on the marketplace, the buyer may choose to refuse the item before payment is released to the Seller.

What fees associated with the purchase of the equipment?

All equipment has an offer price that is negotiated between the seller and the buyer. Shipping costs may be included in the offer, or may be the buyer's responsibility; this is also negotiated between the buyer and seller. The seller may have their own loading cost requirement. All seller fees will be shown clearly in the "Review Offer" screen before a buyer agrees to proceed with the purchase.
In addition to the sale price, there is an industry standard, non-negotiable, buyer’s premium for all Marketplace transactions. You can review the buyer terms here.
Depending on the buyer’s purpose for purchasing the equipment, sales and use tax payment may be required.

Why are Resale Certificates required?

If you purchase brewery equipment (tangible personal property) but intend to resale it yourself, the transaction is not subject to sales or use tax provided the sale is properly documented. UBE will ask you to provide a Resale Certificate as proof that the property is being purchased for resale.

What is the Buyer’s Premium?

The "Buyer’s Premium" is the industry standard fee charged by UBE to the buyer. The buyer’s premium is a small fee of eighteen percent 18% that’s added to the sale price of each item. The fee covers the sale, marketing and platform costs of the marketplace. The buyer’s premium is a percentage of the final selling price. 

When is payment due?

All matters referring to payment period and method of payment can be found in UBE Terms and Conditions here.  Unless otherwise stated in the UBE Buyers Terms and Conditions of Service, accepted offers must be paid to UBE (on behalf of the seller) no later than five (5) calendar days after the Buyer is invoiced for their purchase unless specified otherwise.

Who do I pay?

Payment is made to our trusted escrow payment process ensuring equal protection for both buyers and sellers.
All transactions are settled through the UBE marketplace platform escrow service. Do not transfer any funds directly to the seller as that will reduce or eliminate your settlement protection.
UBE integrated escrow payment service acts as an intermediary, neutral party and will hold funds until the transaction between Buyer and Seller is successfully completed.  More about UBE escrow service

How do I pay for an item?

Your invoice is associated with the items purchased.  You can find the items requiring payment by going to your My UBE > Buying.  When you have outstanding invoices, a yellow notice is displayed under the main site banner at the top of the page. 
Instructions on how to submit a payment will be available immediately after the seller and the buyer offer is accepted. Payments can be made by lease financing through UBE Financial Services, wire transfers or by credit card (an additional 3.50% convivence fee will apply).

After purchasing an item, when and how do I receive my Bill of Sale?

A bill of sale is a legal document that records the transfer of ownership of an asset to a second party in exchange for money. The document is used to record the sale of equipment of value. The Bill of Sale has the following information:
Date of purchase
•    Name and address of seller and of buyer
•    Amount paid for the transfer of ownership
•    Description of the assets being transferred
•    Guarantee that the item is free from all claims and offsets
•    Purchase Terms and Conditions of Sale
•    Representations or warranties
The bill of sale will be sent to the seller and the buyer by email after the funds in escrow has been transferred to the seller and the transaction is deemed completed.

Does the equipment come with any warranty or guarantees?

Unless outlined in the offer between the buyer the seller, ALL SALES ARE "AS IS", "WHERE IS", AND "WITH ALL FAULTS", AND BUYERS ONLY RECOURSE IS AGAINST THE SELLER. Where practical and feasible, we recommend buyers to do an inspection prior to purchasing.

Is the price of the equipment negotiable?

If the seller lists the item as “Make Offer, we recommend buyers submit offers on equipment.  Keep in mind that the seller may have multiple offers on the same piece of equipment.  This cannot be seen by the buyer. All accepted offers are subject to UBE industry standard buyer’s premium as well as any seller buyer agreed specified logistics fees or additional services.  For more information, see Buyer and Seller Terms and Conditions

Are offers in U.S. Dollars?

Yes, all offers are in US Dollars (USD) If the sale is being held in Canada or Mexico, please calculate the equivalent value in US Dollars of the offer.

Is there any pre-market viewing?

No, when a seller posts an item, the item goes through a review approval process and then is available for offers by all members at the same time.

What is the Offer price?

The "Offer Price" is the price set by the seller.  You can see your Offer Price history on the make offer screen.  This offer price history is only your history and does not show other buyers offer history on the same item.

What is the difference between “Buy Now” and “Make an Offer”?

Buy Now: The seller determines if the item will be listed at a fixed, nonnegotiable price.  Buy Now provide buyer an easy and fast way to buy immediately at the seller’s terms and avoid competing with other unknown sellers.
Make an Offer: The seller determines if the item will be listed at a non-fixed price.  Submit your best offer for an item and the Seller can accept it, decline it, or make a counteroffer. Seller can set minimum offers.

Are there offer increments?

No, counteroffer can be of any increment.

How will I know when I can pick up my equipment?

Once the buyer has paid for the order, the seller will be notified that the equipment can be released.  UBE logistics will confirm payment receipt and update the shipping status until delivery. You can view the shipping status in the My UBE section My UBE > Buyer.

How do I get dimensions and/or specifications for my equipment?

UBE cannot provide additional dimensions and/or specifications on equipment above that which is provided by the seller when listing the item. Buyers may obtain dimensions and/or specifications by contacting the original equipment manufacturer, or visiting the manufacturer's website, or doing your own search on the Internet. A buyer should work with their transportation company to review common references for dimensions. The seller may choose to assist you with additional information but is not required to provide any additional information about the equipment.

How do I contact the seller to arrange pickup?

UBE will provide you with the seller's contact information once you have made full payment.


Tax

    Do I need to collect or pay state Sales & Use Tax?

      UBE is designated as a marketplace facilitator for professional brewery equipment.  The equipment in the marketplace is used directly and predominantly in the production of tangible personal property for sale (i.e. Used in the production of beer or spirits in a commercial brewery).  UBE is not a retail marketplace for the public or for the end user.

      Marketplace facilitator laws are one part of a broader effort by states to respond to the U.S. Supreme Court’s June 2018 ruling in the South Dakota v. Wayfair Inc. case that allowed states and local governments to require online Marketplace facilitators to collect sales tax.

      Manufacturing equipment used in the production of tangible personal property for sale is exempt or partially exempt from sales tax with the EXCEPTION of the following states NV, NM, ND, SD, KY, MS, AL, DC and HI.
      In the states where UBE has Nexus obligation to collect sales tax, UBE will collect sales tax for non except or partially exempt sales on behalf of the seller and pay the state.

      Buyers claiming tax exempt status, will be required to complete additional documents in accordance with state law allowing such exemptions.  Specific forms and details will be provided to the buyer during the payment process.

      Tax exempt paperwork requires UBE to have your EIN (Tax ID Number) on file and if you resell the equipment, a valid Resale Certificate.  Both EIN and if required, Resale Certificate is uploaded to your membership profile.

      Self-Posting

      What is self-posting?

      A self-post is a feature for members to independently post their equipment for sale on UBE. 

      How does self-posting work?

      To use the self-post feature, you must first have a member account. Create a free member account here.

      When you are ready to sell an item, click here to start a new listing.

      Self-post has five sectional tabs.
      1.    Overview
      2.    Specifications
      3.    Description
      4.    Photos
      5.    Pricing

      Once you complete each tab, click submit.  Your post will enter a “pending” status.  A UBE content expert will review the post, provide any suggestion to maximize your selling price (if any), and approve the post to the marketplace. Post review process typically iis done within 24hrs.

      The Tabs

      The Overview tab has basic information about the item you’re selling. Name, if it used or new, location of the equipment, assigning the item to one category, etc.

      The Specifications tab has item dimensions, capacity and removal status of the equipment.

      Description tab provide the description of the listing that covers everything included and not included in the sale. Describe item’s capabilities and capacity, specifications and type, equipment history, age, # owners and condition, equipment sizes, upgrades, refurbishment, accessories, manuals, maintenance records, why you are selling it.   Also describe the best application for the equipment and any unique differentiators.

      Photos tab
      Photos are what sells equipment!  Upload a minimum of five (5) images, 10 or more is better.  Take the best quality images you can under good lighting that really makes the equipment stand out.  Consider cleaning the equipment before taking the pictures, include all sides, important key components, name plates, fittings, inside and outside views, close ups, and whole equipment beauty shots

      PHOTO TIPS FROM THE PROS
      •    Take clear image, clear images are more likely to sell for top dollar
      •    Avoid similar images, one good photo from each angle is best
      •    Photo only what you are selling.  Other items will confuse the buy
      •    Good lighting is key to the best images
      •    Photograph each piece of equipment.  If there are doors, open and take a photo
      •    Dust off and clean up the equipment before photographing.  You want your equipment to look like a million dollars!
      •    The more you show, the more likely the buyer will have the information to make a purchase decision
      •    Manufacture label, take a photo of the manufacture label
      •    Photograph any scratches or issue with the item you are selling.  Anything beyond normal wear and tear should be photographed
      •    No watermarks on photos.  This will raise the concern that this is not the actual item being purchased

      Pricing tab: This is where you enter the asking price, determine if you will accept offers or only make you item buy now, minimum offer price you will accept, offer terms and how shipping is handled.

      Shipping & Logistics

      Who arranges the shipping of my equipment?

      Unless specified in the offer, the buyer is responsible for arranging and the cost of shipping and insurance.  UBE can help with the logistics and shipping.  UBE logistics will assist in locating a transport company to handle the shipping of the equipment.  View more about UBE Logistics here

      Will the seller help load equipment into a container?

      No, unless stated in the seller’s buyer’s purchase offer. The seller is not required to load any piece of equipment or attachment into a container. The buyer must make arrangements for loading into containers with the buyer's transportation company.

      Will the seller dismantle equipment for shipment?

      No, unless stated in the seller’s buyer’s purchase offer. The seller is not required to dismantle any part of equipment for transportation. However, some sellers or storing agents may offer their services for dismantling for an additional fee. The buyer must make the request with the seller or storing agent. Contact information for the seller will be provided once UBE has received full payment for item(s) purchased.  Any additional fees will have to be negotiated and paid to the seller or storing agent. UBE will take no part in arranging dismantling unless the buyers has contracted UBE logistic services to provide this service for payment.

      Can I get help with shipping?

      The buyer is responsible to arrange transportation. UBE logistics can help you move your item for a fee, or we can provide you with a list of freight forwarders or customs brokers.

      Do I need transit insurance?

      Once you inspect and take possession of the item, typically at the seller’s location, transportation is the buyer responsibility.  Cargo Insurance covers the property being transported by the trucker. You want to make sure the equipment you are moving is 100% insured. Some transport companies have insurance under a specific value.  Ask the equipment hauler for their insurance “package”.  This is an industry wide term.  Ask in writing what needs to be done to have your equipment covered.

      Who coordinates and pays for shipping and logistics?

      Unless specified in the offer, the buyer is responsible for arranging and the cost of shipping and insurance.  UBE can help with the logistics and shipping.  UBE logistics will assist in locating a transport company to handle the shipping of the equipment.  View more about UBE Logistics here

      Does payment method change logistics?

      Yes, Electronic funds are the preferred method of payment.  Other methods of payment slow the payment and shipping release process.  Other forms are checks and credit cards.
      Transactions greater than $5,000 will be processed through our integrated Escrow.com partner service.

      What is required to export or import from Canada?

      Click here for information on exporting items from Canada
      Click here for information on importing items into Canada