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Do I need a member account to buy?
Yes. A member account confirms that you are a commercial brewer and intend to purchase equipment for use in a brewery. It also provides the basic information needed to place offers on marketplace items.
To create a member account, click the “Create Free Account” in the upper right-hand corner of the UBE home page, or click here. Using your email address as your username, the registration form will ask for you company name. Please use the exact company name that is on your company’s W-9 or corporate return. Verify your company’s address, fill in appropriate boxes, then click submit. A credit card is not required to create a member account.
How can I filter and search for equipment?
There are various ways to filter and search equipment. Search for equipment using the Equipment Search box found in the header of the site. Our Equipment Search allows you to search for equipment by category of equipment and any word that would have been used in the title of the listing.
You can filter by using the “filter by categories” feature on the left side of the page.
This permits user the ability to filter by:
• Used or New Equipment
• Equipment Categories and Sub-categories
• Date Added to the Marketplace
• Price Range
• Location: State or Province
Can I view all listings by one Seller at once?
Yes. When browsing the marketplace page, choose a listing that has “Member’s Other Listing” under the View Listing button. This link will allow you to view all listings by that Seller at once. Combining offers from the same seller can lower your shipping costs.
How do I keep track equipment of interest?
UBE has a feature called “My Watchlist”. The Watchlist allows members to tag items and track their availability. The Watchlist can be used by Buyers and Sellers to consolidate all items of interest. To manage your Watchlist, click on “My Watchlist” in the header of any site page.
Am I able to retract or change an offer once it has been placed?
No. Once an offer is submitted, you are unable to remove or modify the offer. If you made an offer in error, please call us to assist you.
What is an “auto-reject” minimum price?
The "auto-reject" minimum price is determined by the seller and will automatically reject any offers below a minimum price.
How will I know if another member offer is accepted over my offer?
You will receive an email notification.
I don’t see what I am looking for, how can I request a specific piece of equipment?
Our “Most Wanted” feature lets you add requested equipment to the Most Wanted equipment listing. We market this list to help our members find brewery owners who want to sell the requested equipment.
Can I see only the equipment recently posted to the Marketplace?
Yes. You can filter the equipment posted to the Marketplace. Use the filter in the category column to filter by day, week month or year.
How can I view and pay my invoices?
Your invoices are sent electronically via email and can be viewed from the My UBE section of the Marketplace. If you have outstanding invoices to pay, a "Pay Invoices" yellow banner notice will show below the header of the site.
Electronic funds are the preferred method of payment. Other methods of payment slow the payment and shipping process. The additional accepted forms are check and credit card. Transactions greater than $5,000 will be processed through our integrated Escrow.com partner service.
How can I view my past purchases?
Past purchases can be viewed in the My UBE > Buying section of the Marketplace. Past purchases will be listed under the history category at the bottom of the page.
How do I make an Offer?
Making an offer is easy. You must have a active member account on UBE and logged into that account. On an equipment listing page, click the “View Listing” button. On the item detail page, click the blue “Make an Offer” button.
How do I pick up my purchase?
Once your payment by the buyer for an item has successfully been processed, an email will be sent to you with the seller contact information and equipment address. If the offer requires you to pick up the equipment, a UBE customer support team will call you and the seller to arrange an inspection date and pickup. UBE will email you an item Release Form. Send back the Release Form to UBE once the equipment has been inspected and released from the seller.
If the seller is shipping your purchase, the shipping delivery receipt and Release Form sent to the buyer via email will finalize the sale.
How much time do I have to pick up my equipment from the seller's location?
All items purchased must be SCHEDULED for pick up within five (5) business days from receipt of payment, unless given specific written permission by the seller and UBE to extend that time. If the buyer has not made arrangement to pick up the item in that timeframe, the buyer will be subject to additional storage charges that must be paid before the buyer picks up the purchased items. UBE also reserves the right to cancel the sale if the item has not been scheduled for pick up within fifteen (15) business days from the receipt of payment. Furthermore, unless previous written arrangements have been agreed upon with the Seller, UBE reserves the right to cancel the sale if an item has not been physically removed from the Seller's property within thirty (30) days or as posted in the Listing from the receipt of payment. In such case, UBE will consider the equipment to have been abandoned as outlined in the Abandonment Policy (please refer to Terms and Conditions of Sales: Abandonment Policy for additional information).
Can I inspect the item?
UBE can coordinate your inspection and pickup (may not apply to all items). If the item is not as presented on the marketplace, the buyer may choose to refuse the item before payment is released to the Seller.
What fees associated with the purchase of the equipment?
All equipment has an offer price that is negotiated between the seller and the buyer. Shipping costs may be included in the offer, or may be the buyer's responsibility; this is also negotiated between the buyer and seller. The seller may have their own loading cost requirement. All seller fees will be shown clearly in the "Review Offer" screen before a buyer agrees to proceed with the purchase.
In addition to the sale price, there is an industry standard, non-negotiable, buyer’s premium for all Marketplace transactions. You can review the buyer terms here.
Depending on the buyer’s purpose for purchasing the equipment, sales and use tax payment may be required.
Why are Resale Certificates required?
If you purchase brewery equipment (tangible personal property) but intend to resale it yourself, the transaction is not subject to sales or use tax provided the sale is properly documented. UBE will ask you to provide a Resale Certificate as proof that the property is being purchased for resale.
What is the Buyer’s Premium?
The "Buyer’s Premium" is the industry standard fee charged by UBE to the buyer. The buyer’s premium is a small fee of eighteen percent 18% that’s added to the sale price of each item. The fee covers the sale, marketing and platform costs of the marketplace. The buyer’s premium is a percentage of the final selling price.
When is payment due?
All matters referring to payment period and method of payment can be found in UBE Terms and Conditions here. Unless otherwise stated in the UBE Buyers Terms and Conditions of Service, accepted offers must be paid to UBE (on behalf of the seller) no later than five (5) calendar days after the Buyer is invoiced for their purchase unless specified otherwise.
Who do I pay?
Payment is made to our trusted escrow payment process ensuring equal protection for both buyers and sellers.
All transactions are settled through the UBE marketplace platform escrow service. Do not transfer any funds directly to the seller as that will reduce or eliminate your settlement protection.
UBE integrated escrow payment service acts as an intermediary, neutral party and will hold funds until the transaction between Buyer and Seller is successfully completed. More about UBE escrow service
How do I pay for an item?
Your invoice is associated with the items purchased. You can find the items requiring payment by going to your My UBE > Buying. When you have outstanding invoices, a yellow notice is displayed under the main site banner at the top of the page.
Instructions on how to submit a payment will be available immediately after the seller and the buyer offer is accepted. Payments can be made by lease financing through UBE Financial Services, wire transfers or by credit card (an additional 3.50% convivence fee will apply).
After purchasing an item, when and how do I receive my Bill of Sale?
A bill of sale is a legal document that records the transfer of ownership of an asset to a second party in exchange for money. The document is used to record the sale of equipment of value. The Bill of Sale has the following information:
Date of purchase
• Name and address of seller and of buyer
• Amount paid for the transfer of ownership
• Description of the assets being transferred
• Guarantee that the item is free from all claims and offsets
• Purchase Terms and Conditions of Sale
• Representations or warranties
The bill of sale will be sent to the seller and the buyer by email after the funds in escrow has been transferred to the seller and the transaction is deemed completed.
Does the equipment come with any warranty or guarantees?
Unless outlined in the offer between the buyer the seller, ALL SALES ARE "AS IS", "WHERE IS", AND "WITH ALL FAULTS", AND BUYERS ONLY RECOURSE IS AGAINST THE SELLER. Where practical and feasible, we recommend buyers to do an inspection prior to purchasing.
Is the price of the equipment negotiable?
If the seller lists the item as “Make Offer, we recommend buyers submit offers on equipment. Keep in mind that the seller may have multiple offers on the same piece of equipment. This cannot be seen by the buyer. All accepted offers are subject to UBE industry standard buyer’s premium as well as any seller buyer agreed specified logistics fees or additional services. For more information, see Buyer and Seller Terms and Conditions
Are offers in U.S. Dollars?
Yes, all offers are in US Dollars (USD) If the sale is being held in Canada or Mexico, please calculate the equivalent value in US Dollars of the offer.
Is there any pre-market viewing?
No, when a seller posts an item, the item goes through a review approval process and then is available for offers by all members at the same time.
What is the Offer price?
The "Offer Price" is the price set by the seller. You can see your Offer Price history on the make offer screen. This offer price history is only your history and does not show other buyers offer history on the same item.
What is the difference between “Buy Now” and “Make an Offer”?
Buy Now: The seller determines if the item will be listed at a fixed, nonnegotiable price. Buy Now provide buyer an easy and fast way to buy immediately at the seller’s terms and avoid competing with other unknown sellers.
Make an Offer: The seller determines if the item will be listed at a non-fixed price. Submit your best offer for an item and the Seller can accept it, decline it, or make a counteroffer. Seller can set minimum offers.
Are there offer increments?
No, counteroffer can be of any increment.
How will I know when I can pick up my equipment?
Once the buyer has paid for the order, the seller will be notified that the equipment can be released. UBE logistics will confirm payment receipt and update the shipping status until delivery. You can view the shipping status in the My UBE section My UBE > Buyer.
How do I get dimensions and/or specifications for my equipment?
UBE cannot provide additional dimensions and/or specifications on equipment above that which is provided by the seller when listing the item. Buyers may obtain dimensions and/or specifications by contacting the original equipment manufacturer, or visiting the manufacturer's website, or doing your own search on the Internet. A buyer should work with their transportation company to review common references for dimensions. The seller may choose to assist you with additional information but is not required to provide any additional information about the equipment.
How do I contact the seller to arrange pickup?
UBE will provide you with the seller's contact information once you have made full payment.